Paid pulse problem

Linda W

• 12 August 2024 15:14
• Edited

I got an alert for a paid Pulse and tapped it to open and got this message “ Oops, something went wrong! Sorry! We're having a tech hiccup. Please retry in a few moments.”. I missed out on another paid pulse!!!!

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  ANDREA PALMER

  • 12 August 2024 17:52

  I keep getting this all the time! Just had 10 of them 👎🏽👎🏽👎🏽

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  ANDREA PALMER

  • 14 August 2024 19:15

  Paid pulses arnt working anymore? Please can someone help? Last 20 pulses have failed???

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  Anna

  • 15 August 2024 09:20

  ANDREA PALMER it sounds like this is specific to your account please can you email info@onepulse.com with your user name so I can identify you

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  Anna

  • 15 August 2024 09:32

  Also ANDREA PALMER please can you explain exactly what happens ? How do you open the Pulse, how you know it is a paid Pulse etc

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  ANDREA PALMER

  • 18 August 2024 19:45

  Soon as i tap on pulse it disappears ? Is anyone gonna fix it? All my emails are ignored?

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  ANDREA PALMER

  • 18 August 2024 19:46

  Because it says its a paid pulse?

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  Anna

  • 20 August 2024 15:22

  ANDREA PALMER we are still looking into this. Please can you let me know what app version you are on, you can find out in your profile.  Are you opening these Pulses from notifications or are you seeing that it is paid on the Pulse card (the image).

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