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Using our app

Answering Pulses

  • What if I don’t understand the question?
  • Can I still earn rewards if my first answer is rejected?
  • What if I think my answer was rejected unfairly?
  • Why does OnePulse reject some answers?
  • What happens if my answer gets rejected multiple times?
  • Will I lose my rewards if my answer is rejected?
See all 14 articles

Account issues

  • My account has been compromised. What should I do?
  • I want to delete my account but I don’t have enough to cash out, will you manually transfer my earnings to my PayPal?
  • I can’t log in, what should I do?
  • I’ve been suspended, what do I do now?
  • I’m trying to log in but I’m getting a rate limit exceeded message, what does this mean?
  • I’m trying to log in but I’m being told wrong credentials, what does this mean?
See all 7 articles

Cashing out & PayPal

  • I'm getting error PPBOR, what should I do?
  • I’ve cashed out to the wrong PayPal. What should I do?
  • How much do I need to cashout?
  • How often can I cashout?
  • How do I add / update my PayPal to my OnePulse account?
  • Are there any requirements for linking a PayPal to my OnePulse account?
See all 13 articles

Channels

  • What are channels?
  • How do I join a channel?
  • Where can I get codes for private channels?
  • I've been added to a channel that I didn't join, why is this?

Notifications

  • I don't get notifications, what should I do?
  • Can you send me notifications for Pulses?

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